How it Works

It’s your team. With offshore staffing you have full visibility and control without having to worry about facilities, operations, and regulations.

Offshoring is a type of outsourcing where you create an extension of your business or team in another country.

With Calista, offshoring involves setting up an overseas team of your company. We handle facilities, IT, labor laws, recruitment, and HR while you retain as much control of quality and productivity as you want. In other words, we take care of everything on the ground, enabling you to focus purely on the business processes you want to run from the Sofia. We make managing your offshore teams as simple and streamlined as possible.

How to Start


First of all, we’ll talk about your business, your goals, and your objectives. Then we’ll be able to confirm whether our offshoring model is viable for what you want to achieve. We’ll let you know if it’s possible and if it’s going to work for your business – and if not, we’ll recommend an alternative offshore staffing solution.

If managed operations is right for you, we’ll help you create some job descriptions for the first roles you want to fill and pass these over to our recruitment team. We’ll then have a discussion with you about your IT and infrastructure requirements; hardware, software, specific tools, email platform, file sharing method, communication tools and so on – as well as considerations like working hours and shifts. That way, you know exactly what to expect with managing your offshore teams.

Finally, we’ll come back to you with a transparent, fully itemized cost sheet. This will allow you to start making clear business decisions based on your strategy, the potential savings, and your timeline for transitioning to offshore.


Next we use your job descriptions to find suitable candidates from the local market and our database of more than 200,000 applicants.

We then present our shortlist to you so you can choose the staff that best suits your business, company culture, and individual team dynamics. Naturally, you can screen and interview the candidates exactly as you would when hiring local staff.

Once you’ve selected the right people for your team we employ them and set them up within our modern, state-of-the-art office facilities.

And because we have vast experience in managing offshore teams for American, Australian, European and Canadian businesses, we can provide expert guidance on any technical or logistical challenges that may arise along the way.

In summary, your new team should be ready to begin work in as little as 6 weeks after you start the process.


Once we have your team set up and ready to go, it’s time to put them to work.

You have complete control over your offshore staff – their work, their processes, their efficiency and their work quality, but you’re not expected to manage it all alone. We don’t just hand your team over and wash our hands of all the management and operational responsibilities. In fact, we go out of our way to ensure your operation is a resounding success.