Outbound Phone Customer Retention Manager

Job ID: 4563

Make 25K – 50k Guaranteed Base + $100 USD per Sale + Free HMO for Outbound Customer Retention Team Leaders in BGC!

Join our growing family in BGC- one of the largest cryptocurrency exchanges in the world searching for Manila’s finest sales managers. You can easily reach 100,000 PHP a month with our sales model. 

What we offer:

  • 30,000 to 50,000 Guaranteed Base Salary (Depending on previous experience)
  • Uncapped commission + spiffs 
  • No Shifting Schedules – Regular Day Shift Work (8AM – 5PM / 12PM – 9PM) (No Graveyard Shifts)
  • Free HMO (Medical HMO)
  • Fixed Weekends Off
  • Regular Daily Prizes / Monthly Competitions including holiday trips, motorcycles and cash prizes! 
  • Amazing Holiday Parties
  • Unlimited Growth Opportunities in Different International Branches

Why We Are Different:

  • Family Atmosphere 100% (Small Teams)
  • No Cold Calling!
  • Regular Auto-Dialer Work (No Manual Dials)
  • Full 3 Week Sales Course. We Train You.
  • Exciting Floor Vibe. (Music, Smiles & More)

What We Expect:

  • Sales Experience a Must. Non Negotiable. You must be one of the smoothest and best phone salesman in Manila. Don’t even consider applying if you don’t believe you can handle yourself among Manila’s best. We take ourselves very seriously and take great pride in what we do.
  • Sales Management Experience is Required. You must have managed sales teams of between 10 – 20 agents in order to be considered for this position.
  • Demonstration of strong problem solving skills for effective and efficient problem resolution
  • Provide hands on leadership of team performance and ensure that all Inbound calls are answered in a professional and timely fashion achieving performance KPIs
  • Build relationships and communication between internal departments
  • Actively contribute to long-term planning, focusing on continuous improvement initiatives geared toward operational excellence across each functional area.
  • Excellent English. Written and Spoken. Your accent doesn’t bother us if it doesn’t bother your ability to sell. 
  • Must be goal oriented, persistent, resourceful and highly highly competitive. 
  • Persistence is key: Our sales experts frequently deal with difficult prospects and customers, but they remain driven and positive – even in the face of adversity to transform leads into sales. You will be provided with the tools to overcome all difficulties and will be expected to make sales every day. 
  • Must be willing to undergo training period of 3 months

Apply Now

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