Calista Services helps you build your dedicated outbound sales call center in Bulgaria, without the overhead of managing your own branch. From office facilities to payroll, human resources and IT, we take care of it so you can focus on managing your team.

Why outsource to Sofia

Reduce Costs

Bulgaria’s labor force is skilled and experienced in a wide range of verticals and businesses. This allows you to hire skilled professionals in your field for a fraction of the cost.

Increase KPI's

Hiring staff who have experience in your field lowers the learning curve and increases over-all quality and efficiency.

Scale Fast

With over 3 Million Bulgarians in the labor-force, recruiting additional talent to your team is quick and easy.

Businesses that outsource to Bulgaria save an average of 70% on labor costs.

The talent pool is huge, but the cost of living is very low.

Businesses that outsource to Bulgaria save an average of 70% on labor costs.

The talent pool is huge, but the cost of living is very low.

How it works

Analysis

We start the process by sitting with you and discussing an overview of your business, your goals, your objectives, and the job descriptions for the team you would like to build.

Implementation

Once we understand your business needs, we start recruiting your team and preparing an office space with furniture and equipment. Our dedicated HR staff ensure that only the best possible candidates are passed to you for final review.

Operation

Once hired, the staff is yours to train and manage. We handle the Human Resources and Payroll while you set their KPIs, work practices, deliverables and hours.